Privacy Policy

Effective Date: Aug 1st, 2025 · Last Updated: Aug 1st, 2026 · Download the PDF

At Sri Luxe Escapes (Pvt) Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name, email address, phone number, mailing address
  • Passport information (for travel bookings)
  • Payment and billing details (processed via secure third-party gateways)
  • Travel preferences, trip details, and feedback

Non-Personal Information:

  • Browser type, operating system, IP address
  • Usage data from cookies and analytics tools (e.g., Google Analytics)
  • Referral sources and site interactions

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about itineraries, services, and updates
  • Personalize your travel experiences
  • Send promotional materials (only with your consent)
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with:

  • Travel service providers (e.g., hotels, guides, transport providers)
  • Payment processors and email marketing platforms
  • Legal authorities if required by law

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

6. Your Rights

You may:

  • Request access to or correction of your personal data
  • Withdraw consent or opt out of marketing communications
  • Request deletion of your data, where applicable

To do so, contact us at [email protected].

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children.

8. International Data Transfers

As our business operates internationally, your information may be processed in countries with different data protection laws than your own.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact:

Sri Luxe Escapes (Pvt) Ltd
Email: [email protected]
Phone (Canada): +1 825 865 7400
Phone (Sri Lanka): +94 74 274 226